Refund policy
Return & Refund Policy
Customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Return Eligibility
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in original packaging.
- Proof of purchase is required.
- Return requests must be made within [3 days] of delivery.
Non-Returnable Items
The following items cannot be returned:
- Personalized or customized products
- Digital products
- Gift cards
- Clearance or final-sale items
- Hygiene-sensitive items once opened
Damaged or Defective Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
We will review the case and provide a replacement or refund where applicable.
Refund Process
Once the returned item is received and inspected:
- We will notify you of approval or rejection.
- Approved refunds will be processed within [5 to 7 DAYS].
- Refunds will be issued to the original payment method.
Exchanges
We offer exchanges for defective or damaged products, subject to product availability.
Return Shipping Costs
- If the return is due to our error, we will cover return shipping costs.
- For customer-initiated returns, return shipping charges may be deducted from the refund amount.
Contact Information
For return and refund requests:
Email: [arygrip@gmail.com]
Website: [arygrip.in]
We are committed to making the return process simple, fair, and hassle-free for our customers.